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How to add and edit users

Written by Rebekah Yarranton

Updated at April 13th, 2023

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NOTE: New users can only be added by a Primary user in the platform 

How to add and edit users

  • Your users, either primary, editor or viewer, their details (name, email address and role) will appear here upon being sent an invitation from GetOnSite, when the first induction has been created. Please be aware that the invitation email (to primary users, editors and viewers) can land in junk folders, so it’s important to check both if you’re expecting an invite. 


  • You can also see if your staff haven’t accepted their invitation and you can resend the invitation by clicking in manage access and clicking update access
  • To invite additional users to use the system, click invite user button

  • Provide an email address, first name and last name.


  • Choose user permissions between:
    • Primary user: full access to view and update all inductions and view/edit Contractor records, company information and adding new users
    • Editor: access to specific sites as specified by the primary user. editors (usually site managers) can edit and view site induction slides and questions as well as in the contractor records 
    • Viewer: can only view the site logs for their relevant induction, upload documents to and make notes on contractors' records
    • Access sites option: select specific individual sites by using the tick boxes or choose to select all by using the +add to all sites button 



  • Click send invite to send an email to the recipient and provide access (check junk folders if not received in inbox. If in junk folder, move to Inbox then the link will be clickable)



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